Office Policies

Our Mission

At Anzilotti Orthodontics, we visualize offering to our patients the very best orthodontic service available in a totally ethical manner. We are dedicated to making a difference in the lives of our patients, their families and each other to improve the quality of our lives. We will realize daily that we are able to make this difference. We will make a special effort to bring joy to those we meet and to alter the harshness of their world. We will take measures to protect the environment as best we can. In addition, we will offer an extended family to our patients with our commitment to their care. Personally, we will integrate the principles of total commitment and caring in every area of our lives. We will accomplish this vision with enthusiasm, energy and having the most fun possible.

Scheduling

Scheduling appointments is a very important concern in an orthodontic practice. It requires achieving a balance between running an efficient practice that delivers quality treatment and trying to accommodate people’s busy lives.

Orthodontic treatment involves many appointments scheduled every four to eight weeks over an extended period of time. We will strive to do our best to accommodate individual schedules.

Our office has an "On Time Policy". This policy respects the time of our patients and their parents by seeing patients at their appointed time. When patients arrive too late for their scheduled procedure to be completed, their appointment may need to be rescheduled so there is no infringement on the next patient’s appointment time.

Inclement Weather

Please call the office if you are not coming due to inclement weather so that we may adjust our schedule. If you are unsure if the office is open, please call and a message will advise when the office will reopen. Safety is our main concern and there is no charge or penalty for rescheduling an appointment—EVER.

Illness

When a patient is ill, we ask that you reschedule their appointment. We need to stay well so that we may serve you. Thanks for your understanding.